Fix a Pixel screen that doesn't piece of work correct

Attempt the solutions beneath if your phone screen:

  • Doesn't respond
  • Flickers
  • Jumps
  • Flashes
  • Shows dead pixels
  • Stays blank

On Pixel v phones, if you lot see a white dot at the top of your screen, acquire most your proximity sensor.

Of import:After you lot endeavour each recommended solution, check to find whether information technology stock-still your issue.

Pace i: Bank check your telephone's screen

  1. Brand sure that your screen isn't croaky, chipped, or damaged.
  2. If you take a instance or screen protector, take it off.
  3. If you lot're wearing gloves, take them off.
  4. If you've put any stickers over the screen or sensors, pare them off.
  5. Make sure that your screen is clean.

Step 2: Try these troubleshooting steps

Restart your phone

  1. On most phones, press your telephone's power button for about thirty seconds, or until your phone restarts.
  2. On the screen, y'all might need to tap Restart.

Tip:After yous restart, if your touchscreen is still completely unresponsive, larn how to reset your telephone to manufactory settings (beneath).

Detect out whether an app causes your problem

  1. Plow on safe fashion. Learn how to turn on safe style
  2. In one case y'all're in safe mode, touch the screen.
    • If your screen works in safe mode, a downloaded app is virtually likely causing your issue.
      1. To exit condom mode, restart your telephone.
      2. To find the app that's causing issues, uninstall recently downloaded apps one by one.
      3. In one case you remove the app that's causing the problem, you can reinstall the other apps that you removed.
    • If your screen doesn't piece of work in safe fashion, proceed to the side by side section.

Tip: Airplane mode is automatically turned on when you enter safety mode. We recommend turning airplane way off in order to continue using features such equally GPS, Wi-Fi, and making phone calls.

Tip: Airplane fashion is automatically turned on when you enter rubber style. We recommend turning airplane mode off in club to go on using features such as GPS, Wi-Fi, and making phone calls.

Test the affected office of your screen

  1. Bear on the top left corner of the screen.
  2. Slowly drag your finger to the bottom correct corner without lifting. Try to movement your finger slowly enough that you lot can count to x before reaching the opposite corner of the screen.Drag your finger across the screen image
    • If you lot can elevate your Quick Settings bar and notifications all the style to the lesser of the screen
      The problem isn't acquired by a specific area on your screen. Learn how to reset your phone to factory settings (below).
    • If your Quick Settings bar and notifications release while you're yet dragging your finger across the screen
      Echo the test. If they release once more, note whether information technology happened in the aforementioned place on the screen. Then learn how to get help.

Understand the white dot at the top of the screen (Pixel 5)

Under your Pixel 5 phone's screen, at the top center, you can see a white dot. This white dot is your proximity sensor. When your proximity sensor is on, the dot shows through the display. The dot tin blink or stay solid.

Your proximity sensor keeps your phone's screen off while you concord your phone near your face during a call, when your screen is locked, and when used past certain apps. Keeping the screen off helps salvage battery and avoid accidental taps on the screen.

All Pixel phones have proximity sensors. Because the Pixel 5's display goes most to the edge, y'all tin see the Pixel 5's sensor nether the screen. Check our Pixel five telephone diagram.

Step iii: Use avant-garde troubleshooting

Turn off developer options

  1. Open your phone's Settings app.
  2. Tap SystemAnd thenDeveloper options. You'll see this merely if you have developer options turned on.
  3. Turn off Developer options.

Related resources

  • Prevent cracked screen
  • Ready a phone that freezes or is unresponsive
  • Manage screen and brandish settings

Was this helpful?

How tin can nosotros improve it?